FAQ

FAQ

Shirts


Do you print your own t-shirts?

Yes, I personally hand-pull every item.


How do I know what size shirt to order?

Please refer to the size chart links or sizing information provided in the product description.


How should I wash my shirts? Will they shrink?

The best way to care for your shirts or hoodies is to machine or hand wash them inside-out on cold. Since all of the apparel have some percentage of cotton, they will shrink a little after being washed and dried. For the least shrinkage, dry on low or hang dry.


Will the printing fade?

Because we use soft handed water-based inks, some of the prints will fade after being washed. Dark prints tend to fade the most, but will still hold up for lots of washes.


Will you notify me when you release a new design?

Of course. Follow @chadearles on Instagram or @nishology on Facebook to get updates about product releases as well as occasional sales.



Shipping


How long does it take for shirts to arrive?

Once it's dropped in the mail, standard shipping for orders in the United States usually takes 2-3 business days.


What shipping method do you use?

Standard shipping for orders in the United States are shipped via USPS Priority Mail.


How much does shipping cost?

It depends on the size of your order and your location. The easiest way to determine your shipping cost is to add the items to your cart, then select "United States" for the country and click "Update Total".



Store


What forms of payment do you accept?

We gladly accept major credit cards such as Visa, MasterCard, American Express, Discover and direct payments, all through PayPal.


Do I need a PayPal account to purchase from this store?

No, you DO NOT need a PayPal account to purchase from this store. Simply click "Don't have a PayPal account?" to pay with a debit or credit card, or Bill Me Later. If you already have a PayPal account you may use it.


How secure is this store?

This store uses the highest level of encryption available for commercial use; it uses PayPal for payments, which automatically encrypts your confidential information using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits.


What is your return policy?

All sales are final. Due to these items being very limited, we do not take returns for refunds, credit or exchange. Please make sure that before you finalize your purchase you have selected the correct size. If you received a defective item, please submit the form on the contact page.


Still have questions?


For additional information about Nishology, please submit the form on the contact page.